Cookie Policy

Cookies are small text files downloaded to your computer or mobile device when you visit a website. Online services use them widely to make websites work, or work more efficiently, and to provide reporting information. Cookies are unique to your browser and allow the website to "remember" your actions or preferences over time. They can be temporary, known as session cookies, which are deleted when you close your browser, or persistent, meaning they remain on your device for a set period or until you delete them.

Coolbet uses cookies and similar technologies, such as pixels and local storage, to enhance your browsing experience, provide our services, and understand how our platform is used. This Coolbet Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

Coolbet uses cookies for several purposes. They are essential for our website's operation and for providing our online casino services. Cookies help us remember your preferences, such as your chosen language or currency, so you do not have to re-enter them every time you visit. They also help us understand how you interact with our site, allowing us to improve its functionality and your overall experience.

Specifically, Coolbet uses cookies to:

• Secure our platform.
• Authenticate users and prevent fraudulent activity.
• Remember your login details, making subsequent visits quicker and more convenient.
• Analyze website traffic and user behavior to optimize our services.
• Deliver personalized content and targeted advertisements.
• Comply with our regulatory obligations, including responsible gaming measures.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Coolbet website. Without these cookies, certain core functionalities would not work. They enable you to navigate our site, log in to your account, access secure areas, and use essential features like making deposits and withdrawals. These cookies do not collect any personal information that could be used for marketing or remembering where you have been on the internet.

For example, essential cookies allow us to:

• Identify you as a logged-in user.
• Secure your account and transactions.
• Maintain your session, so you do not have to repeatedly log in.
• Remember your consent preferences for other cookie categories.

Due to their vital role in providing our services, essential cookies are always active and do not require your explicit consent under GDPR. If you block these cookies through your browser settings, some parts of the Coolbet website may not function correctly or at all.

Analytics cookies collect information about how visitors use the Coolbet website, such as which pages are visited most often, how long users spend on each page, and if they encounter error messages. These cookies gather aggregated and anonymized data, meaning they do not identify you personally. The insights gained from analytics cookies help us understand user behavior, identify areas for improvement, and optimize our platform's performance and design. For instance, we might use this data to streamline navigation or enhance the accessibility of certain features.

Coolbet uses analytics cookies to:

• Monitor our website's overall performance.
• Understand user preferences and trends.
• Improve the user experience by making our site more intuitive.
• Track the effectiveness of our content and promotions.

Your consent is required for the use of analytics cookies. You can manage your preferences for these cookies through our cookie consent tool.

Functional cookies allow the Coolbet website to remember choices you make and provide enhanced, more personalized features. For example, these cookies can remember your username, language preference, or the region you are in. They can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. The information these cookies collect may be anonymized and cannot track your browsing activity on other websites.

Coolbet uses functional cookies to:

• Remember your preferred settings and display options.
• Provide services you have requested, such as remembering your login details.
• Enhance your browsing experience by customizing content.

Functional cookies make your experience on Coolbet more convenient and tailored to your individual needs. Your consent is required for the use of functional cookies.

Marketing and advertising cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure advertising campaign effectiveness. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website, and this information is shared with other organizations, such as advertisers.

Coolbet uses marketing and advertising cookies to:

• Display targeted advertisements on other websites based on your activity on Coolbet.
• Track our advertising campaigns' performance.
• Understand which marketing channels are most effective.
• Build a profile of your interests to show you relevant content.

Your consent is required for the use of marketing and advertising cookies. You have the option to accept or decline these cookies via our cookie consent tool.

In addition to the cookies set by Coolbet directly, we also use various third-party cookies for a range of purposes. These cookies are set by domains other than our own and are often used for analytics, advertising, and social media integration. For example, we might use third-party analytics services to help us understand how users engage with our website, or third-party advertising partners to display relevant ads to you on other sites.

Examples of third-party services that may set cookies on the Coolbet website include:

• Analytics Providers: Such as Google Analytics, to help us measure and analyze how our users interact with our site.
• Advertising Partners: To manage and deliver targeted advertisements across the internet.
• Social Media Platforms: If we integrate social sharing features, these platforms may set cookies to track your interactions.

Coolbet carefully selects its third-party partners and ensures they adhere to appropriate data protection standards. However, we do not have direct control over these third-party cookies. We encourage you to review the cookie policies of these third parties for more information on their practices. Your consent preferences for non-essential cookies, including many third-party cookies, can be managed through our cookie consent tool.

The duration a cookie remains on your device depends on whether it is a "session" or "persistent" cookie. Coolbet uses both types of cookies.

• Session Cookies: These are temporary cookies that remain on your device only for as long as you are browsing our website. They are deleted from your device once you close your web browser. Session cookies are typically used for essential functionalities, such as maintaining your login session.
• Persistent Cookies: These cookies remain on your device for a set period specified within the cookie itself, or until you manually delete them. They are activated each time you visit the Coolbet website. Persistent cookies are used for purposes like remembering your preferences, analyzing website usage, and delivering targeted advertising. The expiration period for persistent cookies can vary from a few minutes to several years.

The exact duration for each cookie used by Coolbet is detailed in our cookie consent tool, where you can find more specific information about the cookies we employ.

You have the right to decide whether to accept or reject cookies. Coolbet provides a cookie consent tool on our website that allows you to manage your preferences for non-essential cookies. You can access this tool at any time to change your choices.

In addition to our consent tool, most web browsers allow you to control cookies through their settings. You can usually find these settings in your browser's 'options' or 'preferences' menu. Disabling cookies entirely may impact the functionality of many websites, including Coolbet, as essential cookies are necessary for our services to operate correctly.

You can typically manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Site Settings > Cookies and site data.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Settings > Privacy, search, and services > Tracking prevention.
• Safari: Preferences > Privacy > Manage Website Data.

For more detailed instructions, please consult your browser's help documentation. If you delete your cookies, your opt-out preferences may also be deleted, and you may need to reset them.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not want your online activities tracked. As there is no universally agreed-upon standard for how websites should interpret and respond to DNT signals, Coolbet does not currently alter its data collection and usage practices when it receives a DNT signal from your browser. We continue to operate in accordance with this Cookie Policy and our Privacy Policy, which outlines our data handling practices and your choices regarding your data.

Instead of relying on DNT, we encourage you to manage your cookie preferences directly through our cookie consent tool and your browser settings to control the types of cookies you accept. This provides a more direct and effective way to manage your privacy choices when using the Coolbet platform.

Coolbet may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how Coolbet uses cookies and related technologies.

Significant changes will be communicated through a prominent notice on our website or through other appropriate channels, such as email, to ensure you are aware of any updates. Your continued use of the Coolbet website after any modifications to this policy will constitute your acceptance of the updated terms.

If you have any questions or concerns about Coolbet's use of cookies or this Cookie Policy, please contact us. Our support team is here to assist you.

You can reach us through the following channels:

• Email: You can send an email to our customer support team via the address provided on our website's "Contact Us" page.
• Live Chat: Our live chat service is available directly on the Coolbet website during operational hours for immediate assistance.
• Support Centre: Visit our Help Centre, where you can find answers to frequently asked questions about cookies and privacy.

We are committed to protecting your privacy and ensuring transparency in our data practices. We will respond to your queries promptly and thoroughly.