Cookie Policy

Cookies are small text files downloaded to your device, such as a computer, tablet, or smartphone, when you visit a website. They make websites work more efficiently and provide information to website owners. Cookies enable a website to remember your actions and preferences over time, so you do not have to re-enter them when you return to the site or browse from one page to another. They can also collect data about your browsing habits.

At Coolbet, we use cookies to improve your experience, understand how you interact with our services, and deliver relevant content and advertisements. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your preferences.

Coolbet uses cookies for several purposes, all aimed at improving your interaction with our platform and providing a secure and efficient service. These purposes include:

• Ensuring Security: Protecting your account and our services from fraudulent activities.
• Personalising Your Experience: Remembering your preferences, such as language settings and display choices, to make your next visit more convenient.
• Analysing Website Performance: Understanding how our website is used, which pages are most popular, and identifying areas for improvement.
• Marketing and Advertising: Delivering relevant advertisements and promotions based on your interests and browsing history.
• Operational Functionality: Making sure essential features of our website, such as logging in and making transactions, work correctly.

By using Coolbet, you consent to our use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences, as detailed later in this policy.

Essential cookies, also known as strictly necessary cookies, are fundamental for the Coolbet website's operation. Without these cookies, certain core functionalities, such as logging into your account, making deposits, or placing bets, would not be possible. They allow you to use the website and its essential features securely and efficiently.

These cookies do not gather information about you that could be used for marketing purposes or to remember where you have been on the internet. They are typically set in response to actions you make which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Because they are vital for the website's operation, essential cookies cannot be disabled through our cookie consent tool. However, you can block them by changing your browser settings, but be aware that doing so will significantly impair the Coolbet website's functionality.

Analytics cookies collect information about how visitors use the Coolbet website, for instance, which pages they visit most often, and if they receive error messages from web pages. These cookies gather aggregated and anonymous information, meaning they do not identify you personally. Their sole purpose is to improve how our website works and to understand user behaviour patterns.

At Coolbet, we use analytics cookies to monitor website performance, identify popular content, and optimise our services based on user interaction. This data helps us make informed decisions about site design, content strategy, and feature development, enhancing your overall experience with us. For example, we might use these cookies to understand if users are encountering difficulties with specific parts of our site, allowing us to address those issues promptly.

Functional cookies allow the Coolbet website to remember choices you make and provide enhanced, more personal features. For example, these cookies can remember your username, language preference, or the region you are in. They can also remember changes you have made to text size, fonts, and other parts of web pages that you can customise.

The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Their purpose is to provide a more tailored and convenient experience for you when using Coolbet. For instance, if you select a preferred language, a functional cookie ensures that the website remembers this choice on subsequent visits, preventing you from having to select it again.

Marketing and advertising cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

Coolbet uses these cookies to understand your interests based on your browsing habits and to present you with personalised offers and promotions, both on our site and on other platforms. This helps us ensure that the advertising you see is more relevant to your preferences, improving your experience and making our marketing efforts more efficient. We strive to only show you advertisements that are genuinely of interest to you.

In addition to the cookies set directly by Coolbet, we also allow certain third-party service providers to place cookies on your device when you visit our website. These third-party cookies are set by domains other than Coolbet.com and are used for various purposes, including analytics, advertising, and providing interactive content.

For example, we may use third-party analytics services, like Google Analytics, to help us understand how users engage with our site. These services use cookies to collect information such as your IP address, browser type, and pages visited, which is then used to compile reports on website activity. Similarly, third-party advertising partners may use cookies to display relevant advertisements to you based on your browsing history across different websites.

Coolbet ensures that any third parties we work with adhere to strict data protection standards. We do not have direct control over these third-party cookies. You can manage your preferences for these cookies through your browser settings or, where available, through the third party's own opt-out mechanisms.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These are temporary cookies that remain on your device only until you close your web browser. Once you close your browser, these cookies are deleted. They primarily enable website functionality during a single browsing session, such as keeping you logged in as you navigate between pages on Coolbet.
• Persistent Cookies: These cookies remain on your device for a set period specified in the cookie, or until you delete them manually. They are activated each time you visit the website that created that particular cookie. Persistent cookies are used for various purposes, such as remembering your preferences, analysing website usage over time, and delivering targeted advertisements. For example, a persistent cookie might remember your language preference for several months.

The expiry period for persistent cookies used by Coolbet varies depending on the cookie's purpose. We ensure that cookies are not retained for longer than necessary to fulfil their intended function.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings within your web browser. Most web browsers allow you to control cookies through their settings preferences. Be aware that disabling cookies may affect the functionality and features available on Coolbet and other websites you visit.

You can typically manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Site Settings > Cookies and site data.
• Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection or Cookies and Site Data.
• Microsoft Edge: Settings > Privacy, search, and services > Tracking prevention or Cookies and site data.
• Safari: Preferences > Privacy > Manage Website Data.

Please note that if you choose to disable certain cookies, particularly essential cookies, some parts of the Coolbet website may not function correctly or may become inaccessible. For instance, you might not be able to log in or make transactions. You can also delete cookies that have already been placed on your device at any time.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites, indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Therefore, Coolbet does not currently respond to DNT signals.

Instead, we encourage you to manage your cookie preferences directly through your browser settings, as outlined in the "Managing and Disabling Cookies" section, and through the cookie consent tool available on our website. This provides you with more direct and effective control over the types of cookies you accept from Coolbet.

Coolbet reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.

Significant changes will be communicated to you through a prominent notice on our website or via email, where appropriate. Your continued use of the Coolbet website after any modifications to this Cookie Policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us. Our dedicated support team is available to assist you.

You can reach us through the following channels:

• Email: [email protected]
• Live Chat: Available directly on the Coolbet website during operational hours.
• Contact Form: Accessible via the "Contact Us" section of our website.

We address your inquiries promptly and provide you with the necessary information regarding your data privacy and cookie preferences.